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General Information

Q Is my cordless lamp covered by a warranty?

A VOOSEI warrants all products sold to be free from defects in materials and workmanship for a period of one (1) year. from the date of purchase. Cordless Lighting shall repair or replace any part which is found to be defective within the warranty period. This warranty does not include consumables such as battery packs or light sources (bulbs). Our battery manufacturers warrant their batteries to be free from defects in workmanship and material under normal use and service conditions for a period of one (1) year after the date of purchase.
Q What's included?

A All cordless lamps are supplied without charging accessories. We have various different charging options to choose from, each suitable for charging multiple quantity of lamps. The lamps will be delivered fully charged and ready to use.
Q What is the light source used?

A All our cordless lamps use an energy efficient LED bulb. Please check the information on the product page for full details on which LED bulb is installed within the lamp. The LED operating life is estimated to last 50,000 hours.
Q Can your products be used in my country?

A More than likely, yes. Our charging equipment can be used around the world. It accepts a mains input from 100V–240V. We will supply you with a USB cable or the correct power adaptor for your country.
Q What is the life expectancy of the lamps?

A
All of our lamps are fitted with a rechargeable lithium battery. Life expectancy depends on the lamp models.

Our regular lamp models are equipped with a Li-PO Rechargeable Battery (1350mah). These typically have a life expectancy of 500 charges or roughly 1-2 years depending on usage.

Our premium lamps will be equipped with our NEW Li-FePO4 Rechargeable Battery. These typically have a life expectancy of 2,000+ charges or roughly 5+ years depending on usage.

Please note; lithium batteries like to be charged. Prolonged inactivity or operating in high temperature, may impair performance and shorten the battery life.
Q Can the cordless lamps be used outdoors?

A Yes, our cordless lamps are designed to be used both indoors and outdoors. Please check your chosen lamps specification for IP Rating.

General Information

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